Terms & Conditions
Welcome to Tinker & Tangle. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. General Information
Tinker & Tangle is an online shop based in the UK offering preloved, vintage, and new items including toys, clothing, books, jewellery, homeware, and more.
By accessing our website, you confirm that you are at least 18 years old or have permission from a parent/guardian to use our services.
We reserve the right to update or change these terms at any time.
2. Products
Many of our products are preloved or vintage, and as such may show signs of age or previous use. These characteristics are not considered faults but part of their unique charm.
We take care to ensure that all descriptions, images, and prices are accurate. However, slight variations may occur.
Availability of products is subject to change. We reserve the right to withdraw items at any time without notice.
3. Pricing & Payment
All prices are listed in GBP (£).
Delivery charges are calculated at checkout (see our Delivery & Returns Policy).
Payments must be made at the time of purchase through the payment methods provided on our website.
We reserve the right to refuse any order if payment is not authorised.
4. Delivery
Orders are dispatched within 1–2 working days.
Delivery times are estimates only; we are not responsible for delays outside our control (e.g., courier issues, strikes, severe weather).
Risk passes to you once the order has been delivered to the address provided at checkout.
5. Returns & Refunds
Due to the nature of preloved and vintage goods, we operate a no returns / no refunds policy for change of mind.
Refunds will only be provided if:
An item is damaged on arrival.
An item is not working (where applicable).
An item is significantly not as described.
Refund requests must be made within 48 hours of delivery with photographic evidence (see Delivery & Returns Policy).
6. Liability
We are not liable for any indirect, incidental, or consequential loss arising from the use of our products.
All products should be used as intended. Tinker & Tangle is not responsible for misuse or accidents resulting from improper use.
Children’s items should always be used under adult supervision.
7. Intellectual Property
All content on this website, including text, images, graphics, and logos, is the property of Tinker & Tangle and may not be copied, distributed, or reproduced without permission.
8. Privacy & Data Protection
We respect your privacy and handle your personal information in line with UK GDPR and Data Protection laws.
Your details will only be used to process your order, deliver your products, and send marketing communications if you have opted in.
For more details, please see our Privacy Policy.
9. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us at:
📧 rob@tinkerandtangle.com